SHIPPING INFORMATION


- Shipping Policy & Liability

Use of PCastAuthor.com and the purchase of goods therein constitutes Your acceptance of the Company’s shipping policy. You are responsible for the costs associated with shipping purchased goods. The Company is responsible for any liability arising out of transportation of purchased goods from its warehouse to the place of shipment, i.e. United States Postal Service. You hereby agree to assume responsibility for damage, lost, stolen or misplaced goods, which may arise or occur during the transportation/shipment of the goods from the place of shipment.  Costs of shipping may change at any time without prior notice.

- U.S. Domestic Shipping

Includes the United States and Territories. You will receive a United States Postal Service (USPS) link and tracking number with every shipment confirmation.

Ground (Priority & First Class) - Based on total purchase weight:

  • < 1.00 lbs. = $4
  • 1.00 to 1.50 lbs. = $6
  • 1.51 to 6.00 lbs. = $13
  • > 6.01 lbs. = $20

- International Shipping (Canada Only)

These rates include Canada only. You will receive a United States Postal Service (USPS) link and tracking number with every shipment confirmation. Please allow 7-25 business days for delivery.*

Ground (Worldwide First Class) - Based on total purchase weight:

  • < 2.00 lbs. = $15*
  • 2.01 to 3.00 lbs. = $30*
  • 3.01 to 4.00 lbs. = $40*
  • > 4.01 lbs. = $50*

- International Shipping (Excluding Canada)

Includes all countries not considered part of the United States and its Territories or Canada. You will receive a United States Postal Service (USPS) link and tracking number with every shipment confirmation. Please allow 7-25 business days for delivery.

Ground (Worldwide First Class) - Based on total purchase weight:

  • < 2.00 lbs. = $23*
  • 2.01 to 3.00 lbs. = $30*
  • 3.01 to 4.00 lbs. = $40*
  • > 4.01 lbs. = $50*

*The shipping charge does not reflect customs duties for internationally bound packages ordered through the PCCastAuthor.com site. For more information on import taxes, please contact your local customs office.


EASY RETURNS


Here's a step-by-step guide:

  1. Returns can be made within 15 days of delivery.
  2. Make sure all of the items are in their original condition and packaging. Pack up your return with its original packing slip and take it to your local post office or preferred carrier. You are responsible for return shipping costs. Send returns to: Infinitely Interesting, LLC, PO Box 1194, North Plains, OR 97133.
  3. For your protection, we recommend that you insure your package against loss and request a delivery confirmation. Save your shipping receipt until you receive your refund.
  4. We will send you an email letting you know when we have received your return.

  5. Once accepted, we'll refund your original form of payment - minus the cost of shipping. Please note: refunds may take 7 - 10 business days to show up in your account. 

*Acceptance is based on the condition in which the product is returned.

(Please know that Infinitely Interesting, LLC and PCCastAuthor.com are not responsible for damage, defect, or loss that occurs to returns in transit by a 3rd party.)

- Late Returns

We will accept returnable merchandise for up to 15 days from the date its delivered. Packages received after this period will not be accepted. 

- No Exchanges

At this time, we do not offer exchanges.

- Incorrect or Defective Items

We strive to please our customers, and we hope the package you receive is exactly what you wanted. If you believe a product was shipped in error from PCCastAuthor.com, we want to help. Please email s.stang@castauthors.com so we can make sure you’re taken care of.

- International Returns

You are responsible for all costs associated with returning the item(s) to the U.S.. International orders may be returned via your preferred method of shipping. (Please know that by doing so, you become the exporter and importer of the shipment; Infinitely Interesting, LLC and PCCastAuthor.com are not responsible for damage, defect, or loss that occurs to returns in transit by a 3rd party.)

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